CloudGlance - Document Intelligence Platform

Shaping the identity, architecture and user experience that transformed CloudGlance’s internal AI engine into a mature, client-ready product.

Product Design
AI Platform
UX Architecture
Brand Identity
Enterprise SaaS
Workflow Design
CloudGlance - Document Intelligence Platform

Turning enterprise-level document intelligence into a calm, usable platform

CloudGlance is an enterprise document-intelligence platform designed to help organisations work confidently with long, complex technical documents. It brings structure to unstructured files and supports teams through bidding, evaluation and compliance.

My work focused on shaping the identity, defining the product architecture and designing the complete platform experience. The design lens was clear from the beginning: create a mature, calm and trustworthy environment for document-heavy workflows, without overwhelming users or hiding the AI’s strengths.

This case study covers how the platform was structured, why certain decisions were made, and how CloudGlance grew into a market-ready product used by real teams today.

Role
Product Designer
Timeline
Jan 2025 - Present
Industry
Enterprise SaaS, Document Intelligence
Platform
Web Application
Stack
Figma, React, Tailwind CSS, TypeScript
Deliverables
Brand Identity, Product Architecture, Platform Design

Context

CloudGlance began inside Cortex Construction Solutions, a company that has spent nearly two decades working with tenders, contracts and large technical documents. Over the years, the team built a powerful backend AI capable of reading thousands of pages, extracting information accurately and powering tender workflows far more consistently than manual methods.

But until this point, CloudGlance existed only as backend intelligence and internal prototypes.
There was no real interface.
No product experience.
Nothing that real teams could use with confidence.

As Cortex prepared to onboard their first external clients, Mr. Manish Bharti, Founder & CEO (Cortex), brought me in to shape its first market-ready version - the identity, the product direction and the entire platform experience.

The challenge was clear:
Turn a complex AI system into a trustworthy product for teams who value clarity over novelty.

Most users would be senior project managers, procurement heads and executives who were familiar with tendering but not with modern AI-driven systems. The platform needed to feel stable, mature and predictable, a place where teams could upload sensitive documents and rely on the outputs without hesitation.

The Problem

Cortex had already solved the hard part: They built the AI engine.
But the supporting layers - the identity, the UX system, the product structure did not exist.

CloudGlance needed:

  • a trustworthy face that reflected maturity
  • a platform structure that made sense to older users
  • a navigation system that always showed "where you are"
  • a scalable workspace model for tenders
  • and an overall experience that felt clear, calm and dependable
  • even when the AI underneath was extremely powerful

In simple words: They had the V8 engine; I had to design the car.
But it couldn't look like a supercar, it needed to feel like a familiar daily drive with enormous capability under the hood.

Approach

My approach was built around one central idea:
The intelligence should feel powerful, but the platform should feel familiar.

There were two tracks running in parallel:

Designing the Product Foundation

I shaped the structure that would later drive the entire product:

  • Project = workspace model
  • Files (global vs project-level)
  • Tasks and Task Runs
  • Indexing logic
  • AI Assistant (global vs project-focused)
  • Navigation hierarchy
  • Output flows and Split-view system

Many ideas already existed directionally; my role was to clarify them, structure them, and turn them into consistent, usable patterns that would scale.

Building an Identity the Platform Could Stand On

While designing early screens, it became clear that CloudGlance needed a cohesive identity, something stable, mature and enterprise-friendly.

This wasn't part of the original brief; I initiated it because the platform needed it.

Only after presenting the reasoning did the team agree that a new identity was essential.

Brand Identity

CloudGlance needed to feel reliable from the first moment users interacted with it.

Why a New Identity was Needed

The earlier logo leaned literal and playful, revolving around a bulky "cloud" visual and green palette. It didn't reflect the seriousness of the workflow nor the enterprise clients they were approaching. It also overlapped with their competitor landscape.

I suggested creating a new identity system that could:

  • communicate maturity and trust
  • visually hold the weight of enterprise workflows
  • feel timeless, not startup-like
  • live consistently across platform, website and future materials

The team welcomed the direction.

The New Mark

I designed a compact symbol built from C + G + a focal point - representing "glance", clarity and attention without being literal.

It reads cleanly at small sizes, aligns with enterprise expectations, and supports a more composed visual language.

The Colour Palette

I replaced the green palette with a composed, trustworthy blue.

Blue carries the exact qualities the platform needed:

  • Stability
  • Calm
  • Reliability
  • Professional maturity

Accents are used sparingly to maintain a calm environment for long work sessions.

Typography

Neutral, readable sans-serif.

Structured hierarchy.

Comfortable line spacing.

Nothing decorative, entirely built for clarity and long-form reading.

Interaction Principles - Platform-Wide

These principles shaped the entire product:

Philosophy Principles

Calm over clever
No flashy AI theatrics. The design stays thoughtful, quiet and composed.

Predictable patterns
Same structures reappear everywhere - tabs, headers, panels, workflows.

Depth only when needed
A simple overview → deeper layers only when the user asks for them.

Designed for senior users
Clear labels, comfortable spacing, no hidden interactions.

Transparency over abstraction
Users always know what the AI saw, which files were referenced, and where answers came from.

Intentional empty states
Guiding but not decorated.

UI gets out of the way
Documents and outputs are the real focus.

Built for long work sessions
Soft neutrals, stable spacing, low visual fatigue.

Spatial Awareness Principles

Navigation that always shows "where you are"
One of the most important systems I designed:

  • Sidebar has open/closed modes
  • Logo doubles as the toggle to avoid cluttering headers
  • When inside a project → a sub-item appears under "Projects"
  • When inside a task output → a small drawer shows the task name
  • In output-heavy screens, the sidebar auto-collapses to free horizontal space
  • If reopened, it appears as a temporary overlay
  • This gives both orientation and fast access without breaking the flow
  • This spatial awareness system prevents disorientation, especially for older users and becomes one of the signatures of the platform's usability.

Platform Breakdown

This is how the system comes together.

Dashboard - A Calm Starting Point

Designed to give users orientation without demanding attention.

The dashboard is intentionally simple. Users land here, orient themselves, and continue.
No analytics noise.
Just clarity, recent items and a stable sense of place.

Projects - The Bridge into Tender Work

Where teams organise, review and manage every tender in a structured way.

Two views (grid and list) serve two habits:

  • Visual scanning
  • Metadata-heavy review

Search, sort and filtering give teams control across dozens of ongoing tenders.

The layout mirrors familiar enterprise tools, reducing onboarding friction.

Project Overview - The Orientation Layer

A clean snapshot that helps users understand the project before diving deeper.

A clean, high-level snapshot: recent activity, last runs, status and type.
No charts, no clutter - it's there to help users settle into the project before going deeper.

Files - The Source of Truth

All documents live here - global or project-specific with clear indexing states.

Files are the foundation of CloudGlance's intelligence.

Two scopes, so users always know which scope they're in:

  • Organisation Folder (global files)
  • Project Folders (per project, narrowed)

Indexing states show whether the AI knows the document yet - building trust into the workflow.

Tasks - Automations that Do the Real Work

Repeatable, reliable workflows built on top of Cortex’s backend intelligence.

Cortex had already built the task logic. I shaped the structure around it.

Key concepts:

  • Task Catalog (what you can run)
  • Task Runs (every execution saved for audit)
  • Repeatable runs
  • Processing states
  • Clear steps → run → outputs → citations → rerun.

This structure supports all current and future automations without redesigning the product model.

Start a Task - Modal Workflow

An initiation flow designed to stay out of the way - fast, predictable, and always anchored to the user’s current workspace.

Certain actions in CloudGlance happen inside modals rather than full screens.
This keeps the platform focused, prevents unnecessary navigation jumps, and supports a predictable workflow rhythm.

Every automation begins with a consistent three-step structure:

  • Select a Project
  • Choose the task type
  • Select input files

This creates a simple, repeatable pattern regardless of how complex the underlying workflow is.

But the modal adapts to where the user starts the action:

  • From Dashboard: users see all three steps.
  • Inside a Project: the first step is skipped; the modal starts at task type → files.

This reduces friction and shortens the path to action, especially for users who run tasks repeatedly within the same project.

The consistency of the modal keeps the platform scalable - new task types can be added without redesigning the initiation flow.

Task Output - Where Decisions Happen

A dual-layer space built for quick validation and deep verification.

Outputs needed to support two behaviours:

  • Quick validation
  • Deep verification

So I designed a dual-layer view:

  • Summary tab
  • High-level answers for quick understanding.
  • Split-view
  • Left: extracted content
  • Right: citations & source document

Users can verify any answer instantly.
During this mode, the sidebar auto-collapses to maximize screen space.

AI Assistant - Global & Project-Focused Chat

A conversational layer that pulls answers from exactly where the user needs.

Two modes:

  • Global chat: searches across organisation-wide data
  • Project chat: narrowed to the project (user can create a focused chat)

Chat history lives in the sidebar; Inside a project, users only see project-focused chats.
Answers are cited, trustworthy and direct.
The design stays calm, no "conversational UI gimmicks."

People & Activity - Roles, Logs and Traceability

A dependable audit trail that keeps teams aligned and accountable.

A clean activity timeline that groups events and actions.

Important for audit trails, approvals and multi-team workflows.

Supporting Screens - Login, Signup, and Settings

Simple, trustworthy entry points for a platform handling sensitive data.

The peripheral screens in CloudGlance follow the same design philosophy as the main product - calm, unobtrusive and clarity-first.

Login & Signup
Minimal layouts, neutral surfaces and straightforward forms establish trust from the first interaction.
Nothing performs theatrics; the focus is simply on getting users into the platform with confidence.

Settings (Modal-Based)
Account settings and lighter configuration actions open in small modal panels rather than taking users away from their workspace.
This keeps the platform feeling continuous and prevents context loss during long work sessions.

Secondary screens stay intentionally quiet, their job is to support the workflow, not take attention away from it.

Visual System

The visual system ties everything together:

  • soft greys for surfaces
  • blue used with restraint
  • neutral typography
  • consistent spacing
  • simple, functional components
  • iconography kept minimal

It supports scale:
More task types, more industries, more modules - the system remains stable.

Outcome & Impact

A real, client-ready platform
CloudGlance evolved from backend intelligence into a usable product that teams could adopt immediately.

Adopted by early enterprise clients
Operations, bidding, procurement and evaluation teams now use the platform actively.

Faster workflows, clearer decisions
Structured projects, predictable navigation, transparent citations and the split-view system all contribute to smoother workflows and fewer uncertainties.

A unified brand + product foundation
The identity now carries through the platform, the upcoming website and demos - giving CloudGlance a stable, enterprise-facing presence.

Built to scale
The UX architecture supports future expansions into:

  • legal
  • contract review
  • compliance
  • multi-industry document-heavy workflows

Without redesigning the core.

Reflection

Designing CloudGlance wasn't about visual excitement or modern AI theatrics.

It was about giving teams a sense of trust and orientation in a workflow where documents are dense and decisions have consequences.

The most important parts of this project are the ones that almost disappear:

  • clarity in navigation
  • predictable patterns
  • readable outputs
  • transparent citations
  • a workspace model that scales quietly
  • a brand that feels stable without shouting

This calmness makes the intelligence feel accessible - which is exactly what CloudGlance needed.

This platform was shaped in close collaboration with the Cortex team, bringing together their domain expertise and my design direction to create a system that feels powerful, calm and ready for real enterprise use.